I ordered 2 of the muddy buddy cookies and cream as I have in the past. Unfortunately I was sent the funfetti flavour which unfortunately didn’t work as it was a gift and it contained a dye they were allergic to. I contacted dank and offered to return the items shipped to me by mistake but wanted to recieve what I ordered.. especially at 9$ a bag. They never replied to my email for assistance. This was almost 2 weeks ago now. I sent a second email as well. Not a big issue but I’ve shopped here since I lived in Van (now in the Okanagan) easily 5+ years and wanted to continue supporting them. Mistakes happen, but don’t ghost customers.

Update 12/31/25
Received a prompt email from the owner this am apologizing, refunding the 2 missing products, and providing me with a 15% of coupon for my next purchase. I appreciate this being resolved.